POLICY — LAST REVIEWED 2026-09-03
SHIPPING
What ships, from where, and how long it takes.
01 — HOW ORDERS ARE MADE
Apparel is printed to order. Nothing is held in a warehouse waiting for a buyer, which is why the catalogue can carry designs that a stocked store could never justify — and why an order takes a few days longer than one picked off a shelf.
Every order is checked by a person before it goes into production — allow up to 1 business day for that. Printing then takes 2–7 business days before the parcel leaves the printer.
Digital goods are not shipped at all. When they are available, the download link is on your receipt the moment the order settles.
02 — PRE-ORDER
The store is not currently taking pre-orders. Orders go into production as described above.
03 — DELIVERY WINDOWS
Delivery time runs from dispatch, not from the moment you order. Add the production time above to every estimate below.
- United States — 4 to 9 business days after dispatch
- Rest of world — 8 to 21 business days after dispatch
- Digital goods — immediate, no dispatch step
04 — RATES
Live carrier rates are quoted at checkout whenever they are available for your address, and those are what you pay. The fallback rates below apply only when a live rate cannot be retrieved.
Delivery is charged per item, because that is how it is costed — a second shirt in the same parcel still adds postage. Checkout always shows the exact amount before you pay, and there is no free-delivery threshold.
- Live carrier rate — quoted at checkout, varies by address and basket
- Fallback, United States — $5.95 plus $2.75 per item
- Fallback, international — $9.95 plus $2.95 per item
- Digital goods — no shipping charge
05 — TRACKING
Your receipt link is the place to check an order. Tracking is added to it as soon as the printer reports the parcel as dispatched, and the link stays live for seven days from the order.
Keep that link. It is the only page that shows your order in full, and it is not something we can rebuild from an order number alone.
If a tracked parcel has shown no movement for 10 business days, contact us and it will be chased or replaced.
Customs duties and import taxes on international orders are set by the destination country and are the recipient's responsibility. They are not collected at checkout and we cannot estimate them for you.
06 — ADDRESSES
An order can only be corrected before it enters production. If you have mistyped an address, contact us immediately with your order reference. Once printing has started the address is fixed, and a parcel returned as undeliverable can be reshipped at the cost of postage only.
Questions about this policy? Get in touch, quoting your order reference if you have one.